AI-Driven Process Optimization in Action
Process mining and agentic AI are rapidly converging, offering businesses an unprecedented opportunity to optimize workflows, automate complex tasks, and…
Introducing the Digital Diagnostician: The IT World’s Answer to Medical Detectives
I just recently finished watching The Resident on Netflix. One of the lead characters, Dr. Conrad Hawkins, is an internist…
Generative AI and the Business-Line Worker
Once again, I awake today with thoughts of automation, well actually, desperation. When I take a step back and gaze…
Web3 and Smart Contracts Enable a Scalable API Economy
Many businesses are looking to drive new revenue streams by extending their existing business into a digital platform and offering…
Cloud Native, Cloud Adjacent & Cloud Derived
Many businesses are looking to migrate their applications so they can run on a public cloud platform, however, what most…
Has DevOps Jumped the Shark?
It’s safe to say that #DevOps hasn’t reached its demise, but it has certainly jumped the shark. Just like the iconic TV…
The Role of Generative AI in Business Processes: Challenges and Considerations
#GenerativeAI has revolutionized computing, offering remarkable capabilities. However, it’s important to recognize that its true value lies in task-based automation. While…
CI/CD and RPA
Let’s face it, RPA was not a consideration when DevOps was being formulated. There’s nothing inherently limiting RPA from participating…
Personal Automation Versus Citizen Development
Lately I’ve been having really interesting conversations regarding the differences and similarities between personal automation and citizen development. Citizen development has been…
The Soul of Tomorrow’s Businesses
Apple, Tesla, & Disney, among others, what do they have in common? Steve Jobs described it as follows, “… technology…